Microsoft Operator Connect FAQs

Teams Calling Overview

Microsoft Teams helps you simplify your enterprise voice services with a reliable, high-quality integrated calling solution built on the Microsoft cloud. This demo shows how to use the Calling feature on Microsoft Teams.

How to Call a Phone Number

How to Call a Contact Within Your Organisation

Answering Calls & In Call Options (Mute, Hold, Switch)

Transfering Calls - Transfer vs Consult & Transfer

Call Answering Rules (Simultaneous Ring, Call Group, Forwarding etc.)

Voicemail Setup

Call History & Listening to Voicemails

Setting Up Quiet Hours & Days


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